Anna is an IT Service Manager with more than 10 years' working experience in IT Service Management. Skilled in business strategy, data analytics and service management. With a technical background on software development and data analysis and a passion for continual service improvement. Experienced in working with multiple cross-functional development teams and monitoring success of features with KPIs. Anna has lived and worked in three different countries (Greece, UK, Luxembourg) and has travelled to 20 countries so far.